Privacy Policy

Last Updated: November 2025

Welcome to Gizmo Orb. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform, whether as a buyer, seller, or visitor.

This policy is compliant with the Nigeria Data Protection Regulation (NDPR) 2019, and where applicable, draws from global standards like the General Data Protection Regulation (GDPR).

Table of Contents

• Information We Collect
• How We Use Your Information
• Legal Basis for Processing (NDPR & GDPR)
• Sharing Your Information
• Data Retention
• Your Rights (Under NDPR)
• Cookies and Tracking
• Security Measures
• International Data Transfers
• Children's Privacy
• Updates to This Policy
• Contact Us

Information We Collect

We may collect the following categories of personal data:

a. Personal Identification Data

• Full name
• Email address
• Phone number
• Address
• Government-issued ID (for seller verification)

b. Account & Transaction Data

• Login credentials (hashed)
• Purchase & sales history
• Device and order details
• Bank account or wallet information (for payouts to vendors)

c. Technical Data

• IP address
• Device type
• Browser type/version
• Technology

d. Communication Data

• Emails, support tickets, chats, or reviews you submit

How We Use Your Information

We use your information to:

• Register and manage your account
• Process orders and payments
• Verify identity for compliance and fraud prevention
• Provide customer service and dispute resolution
• Send promotional and transactional communications
• Improve platform performance and security
• Comply with legal obligations

Legal Basis for Processing (NDPR & GDPR)

We process your data under one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Legal obligation
• Legitimate interest (e.g., fraud prevention, service improvement)

Sharing Your Information

We may share your information with:

• Service Providers: payment gateways, logistics, hosting providers
• Regulators: when legally required by law enforcement or government
• Business Partners: if you opt into specific services or promotions
• Buyers or Sellers: limited details necessary to complete a transaction

We never sell your personal data.

Data Retention

We retain your data for as long as necessary:

• To fulfill the purposes stated above
• To comply with legal or tax requirements

Or until you request deletion.

Your Rights (Under NDPR)

You have the right to:

• Request access to your data
• Request correction or deletion
• Withdraw consent at any time
• Object to processing
• Lodge a complaint with NITDA (National Information Technology Development Agency)

To exercise these rights, email us at vendorsupport@gizmoorb.com

Cookies and Tracking

We use cookies and similar technologies to:

• Remember user preferences
• Track performance and errors
• Improve user experience

You can manage cookie preferences via your browser settings.

Security Measures

We implement industry-standard security measures including:

• SSL encryption
• Secure hosting and firewalls
• Role-based access controls
• Vendor data protection agreements

International Data Transfers

If we transfer data outside Nigeria (e.g., for cloud hosting), we ensure adequate safeguards such as:

• Data Processing Agreements
• Standard Contractual Clauses
• Hosting in jurisdictions with adequate protection

Children's Privacy

Our platform is not intended for children under 18. We do not knowingly collect personal data from minors.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Email (if registered)
• Notice on our homepage

Contact Us

If you have any questions, please contact:

vendorsupport@gizmoorb.com
13 Abike Sulaiman Street, Lekki Phase 1, Lagos, Nigeria